A suggestion can also be rejected.
Spot something out of date.
Explain what should change and give the source.
Ask for a correction.
Your agent needs permission to suggest it.
Held for review.
The record hasn't changed yet.
Or changed under the rules.
Some permitted suggestions are applied straight away.
Work from the source
Suppose Theo has decided to open on Saturdays, but the support hours record still says weekends are closed. If his agent has permission to suggest a change, it proposes Saturday 9am to 1pm. Reading the record alone doesn't give it that permission.
If the record has changed since your agent read it, review the current record and prepare a new suggestion rather than resubmitting the first one.
Held, approved, and the next read gets it
decisions/support-hours.mdCurrentHeldNow currentCheck what happened
A suggestion that waits for approval shows as held, and the record hasn't changed yet. Under some rules, a permitted suggestion is applied straight away. Check which one happened before you say the record changed.
Once Sam, the owner, approves the new hours, the next person to ask gets them.
Your available actions depend on the connected agent, your access and the rules set for your Mind.
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